Patient Information
New Patients
Online
Registration Form
Please complete our online New Patient Registration Form after you have made your initial appointment.
Our Zero
Tolerance Policy
Types of
Unacceptable
Behaviour:
Physical Violence
Any act of physical violence or aggression, including hitting, pushing, or any other harmful behaviour, is strictly prohibited.
Verbal Abuse
Any form of verbal abuse, offensive language, or threatening behaviour towards, doctors, health care providers, our staff, patients, or other individuals within our facility will not be tolerated.
Intoxication and Substance Abuse
Entering our medical centre under the influence of alcohol or drugs, or disruptive behaviour resulting from intoxication, is strictly prohibited.
Drug Seeking
We strictly prohibit attending our medical centre with the primary purpose of obtaining drugs of addiction. The doctors will only prescribe medication when medically necessary and appropriate.
Disruptive Conduct
Any behaviour that disrupts the peaceful operation of our medical centre, including loud or aggressive behaviour, is not acceptable.
Discrimination and Harassment
Discriminatory actions or harassment based on race, gender, religion, sexual orientation, or any other characteristic will not be tolerated.
Seeking Medical Services Fraudulently
This is regarded as highly unethical and unacceptable behaviour. Such actions pose a serious risk to genuine patients in need of care and erode the trust that is essential in the patient-doctor relationship.
Consequences of Unacceptable Behaviour
Individuals who engage in any form of unacceptable behaviour may face the following consequences.
Immediate Removal
Any person engaging in violent or disruptive behaviour will be promptly removed from the premises.
Legal Action
Depending on the severity of the incident, we may involve law enforcement authorities and pursue legal action.
Termination of Services
Patients engaging in unacceptable behaviour may have their medical services terminated at our discretion.
Banning from Premises
Individuals who repeatedly violate our Zero Tolerance Policy may be banned from our medical centre premises.
Reporting Unacceptable Behaviour
Maintaining a safe and respectful environment at Harbour Town Doctors is a shared responsibility. We kindly request your cooperation in upholding our Zero Tolerance Policy to ensure that everyone who walks through our doors feels secure, valued, and receives the high-quality care and support they deserve.